Interactive Voice Response (IVR) was initially designed for automated call and touchtone purposes, commonly referred to as an automated attendant through
an interactive technology that allows a computer to detect voice and keypad inputs. Currently, IVR is gaining traction as a powerful marketing medium.
Kaizen Communications’ Interactive Voice Response is leveraging this innovative voice-driven technology with SMS messaging to engage your customers in a
more interactive way of opting-in to your mobile database or to simply get in touch with you. This unique approach of personalizing your message or “call
to action” results in establishing a greater bond with your target market or existing customers.
We make it exceptionally easy to integrate an IVR component into your mobile marketing campaigns. It’s an excellent avenue to reach out to your customer
with distinctive reminders, offers, ways to generate more awareness, promote or even launch new products & services as well as access more information about
your company, products or services. We can even design a Text2Call(prompt) in your SMS message or on your WAP site to seamlessly connect your customers with
your brand. It enables them to speak directly to your customer service or sales departments instantly.